> For the complete documentation index, see [llms.txt](https://docs.inqud.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.inqud.com/developer/payment-statuses.md).

# Payment Statuses

## Status Description

In exceptional cases, a transition from the final status is possible through manual support assistance.

<table><thead><tr><th width="172.76171875">Status</th><th width="170.8828125">Type</th><th>Description</th></tr></thead><tbody><tr><td><code>NEW</code></td><td>Initial</td><td>Newly created payment</td></tr><tr><td><code>PENDING</code></td><td>Intermediate</td><td>Payment is being processed</td></tr><tr><td><code>FROZEN</code></td><td>Intermediate</td><td>Requires additional actions; support will contact you</td></tr><tr><td><code>PARTIAL_SUCCESS</code></td><td>Final – Success</td><td>Partial payout made; payment amount updated to actual paid amount</td></tr><tr><td><code>SUCCESS</code></td><td>Final – Success</td><td>Fully successful payment</td></tr><tr><td><code>FAILED</code></td><td>Final – Failure</td><td>Payment failed</td></tr><tr><td><code>CANCELLED</code></td><td>Final – Failure</td><td>Payment was canceled. Treat as FAILED</td></tr><tr><td><code>EXPIRED</code></td><td>Final – Failure</td><td>Payment did not complete in time</td></tr></tbody></table>

## Payment Status Transition Diagram

<figure><img src="/files/7XQjMXgjOR7yZBjM1xiw" alt=""><figcaption></figcaption></figure>