# Payment Statuses

## Status Description

In exceptional cases, a transition from the final status is possible through manual support assistance.

<table><thead><tr><th width="172.76171875">Status</th><th width="170.8828125">Type</th><th>Description</th></tr></thead><tbody><tr><td><code>NEW</code></td><td>Initial</td><td>Newly created payment</td></tr><tr><td><code>PENDING</code></td><td>Intermediate</td><td>Payment is being processed</td></tr><tr><td><code>FROZEN</code></td><td>Intermediate</td><td>Requires additional actions; support will contact you</td></tr><tr><td><code>PARTIAL_SUCCESS</code></td><td>Final – Success</td><td>Partial payout made; payment amount updated to actual paid amount</td></tr><tr><td><code>SUCCESS</code></td><td>Final – Success</td><td>Fully successful payment</td></tr><tr><td><code>FAILED</code></td><td>Final – Failure</td><td>Payment failed</td></tr><tr><td><code>CANCELLED</code></td><td>Final – Failure</td><td>Payment was canceled. Treat as FAILED</td></tr><tr><td><code>EXPIRED</code></td><td>Final – Failure</td><td>Payment did not complete in time</td></tr></tbody></table>

## Payment Status Transition Diagram

<figure><img src="https://2493659114-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-MVvChLJdAqFu9uz7E-7%2Fuploads%2FH380q68HWW1ohQ9npttR%2Fimage.png?alt=media&#x26;token=8aeff3b3-588e-4dc2-931d-ee9617578aae" alt=""><figcaption></figcaption></figure>